品質管理
Overview
Works: | 105 works in 73 publications in 73 languages |
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Titles
餐旅服務品質管理 = Perceptions of service quality in the hospitality industry
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企業決勝軟實力 = The think factory:managing today's mos precious resource people : 善用資訊創新科技, 發揮人才精準流程
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服務品質管理 = Service quality management : 提升服務品質的思維與作法 : improve service quality thinking and practice
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品質致勝 :全方位的品質管理, 才能帶動高績效的競爭力 = Quality management to create competitiveness /
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清單革命 :不犯錯的祕密武器 = The checklist manifesto : how to get things right /
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